Sam WaltonI'd still say that visiting the stores and listening to our folks was one of the most valuable uses of my time as an executive. But really, our best ideas usually do come from the… ▶374ThoughtTime
Sam WaltonThere is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. ✨ 2010 BPM and Workflo… ▶363HopeReadingTime
Sam WaltonLeaders must always put their people before themselves. If you do that, your business will take care of itself.352Humanity
Sam WaltonThe key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerk… ▶376Thought
Sam WaltonCapital isn't scarce; vision is.376Time
Sam WaltonJob security lasts only as long as the customer is satisfied. Nobody owes anybody else a living. ✨ Sam Walton (2012). Sam Walton: Made In America, p.234, Bantam321Life
Sam WaltonCommit to your business. Believe in it more than anybody else. ✨ Sam Walton (2012). Sam Walton: Made In America, p.314, Bantam311Reading
Sam WaltonTo succeed in this world, you have to change all the time.366Time
Sam WaltonThe goal as a company is to have customer service that is not just the best, but legendary.345Hope
Sam WaltonDon't get so stuck in your ways that you can't change.302Thought
Sam WaltonEach Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.358Reflection
Sam WaltonKeep everybody guessing as to what your next trick is going to be. Don't become too predictable. ✨ Sam Walton (2012). Sam Walton: Made In America, p.315, Bantam314Politics
Sam WaltonIf you want a successful business, your people must feel that you are working for them - not that they are working for you.304Humanity
Sam WaltonMost everything I've done I've copied from somebody else. ✨ Sam Walton (2012). Sam Walton: Made In America, p.47, Bantam293Truth
Sam WaltonCommunicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.359Life
Sam WaltonThere's absolutely no limit to what plain, ordinary, working people can accomplish if they're given the opportunity and encouragement to do their best. ✨ Sam Walton (2012). … ▶3610Humanity
Sam WaltonIndividuals don't win in business, teams do.326Philosophy
Sam WaltonCelebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. Wh… ▶251Humor
Sam WaltonThe secret of successful retailing is to give your customers what they want ✨ Sam Walton (2012). Sam Walton: Made In America, p.221, Bantam328Life
Sam WaltonI've always been driven to buck the system.3310Time
Sam WaltonHigh expectations are the key to everything. ✨ Sam Walton Is Dead At 74; the Founder Of Wal-Mart Stores by Thomas C. Hayes, www.nytimes.com. April 6, 1992.252DeathTime
Sam WaltonI think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart. ✨ Sam Walton (2012). Sam Walton… ▶263Thought
Sam WaltonI guess in all my years, what I heard more than anything else was: a mere town cannot support a discount store for very long.242Death
Sam WaltonI probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't… ▶298Thought
Sam WaltonWe let folks know we're interested in them and that they're vital to us. cause they are.298Reflection
Sam WaltonExceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more. ✨ Sam Walton (2012). Sam Walton: Made In Ameri… ▶309Time
Sam WaltonI had to pick myself up and get on with it, do it all over again, only even better this time. ✨ Sam Walton (2012). Sam Walton: Made In America, p.39, Bantam254Time
Sam WaltonCuriosity doesn't kill the cat; it kills the competition.233Philosophy
Sam WaltonI learned early on that one of the secrets to campus leadership was the simplest thing of all: speak to people coming down the sidewalk before they speak to you. I did that in col… ▶211HumanityReflection
Sam WaltonIf I had to single out one element in my life that has made a difference for me, it would be a passion to compete. ✨ Sam Walton (2012). Sam Walton: Made In America, p.13, Ba… ▶299LifeLove