The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
More Author Quotes
- Thereβs a lot more business out there in small town America than I ever dreamed of.
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- The goal as a company is to have customer service that is not just the best, but legendary.
- Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
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