Exceed your customer's expectations. If you do, they'll come back over…

Sam Walton
55 citations
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more. ✨ Sam Walton (2012). Sam Walton: Made In America, p.316, Bantam
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I learned early on that one of the secrets to campus leadership was the simplest thing of all: speak to people coming down the sidewalk before they speak to you. I did that in college. I did it when … ▶
If you don't listen to your customers, someone else will.
...You can make a positive out of most any negative if you work at it hard enough. ✨ Sam Walton (2012). Sam Walton: Made In America, p.39, Bantam
Most everything I've done I've copied from somebody else. ✨ Sam Walton (2012). Sam Walton: Made In America, p.47, Bantam
I've always been driven to buck the system.

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