I'd still say that visiting the stores and listening to our folks was one of the most valuable uses of my time as an executive. But really, our best ideas usually do come from the folks in the stores. Period. β¨ Sam Walton (2012). Sam Walton: Made In America, p.293, Bantam
More Author Quotes
- The goal as a company is to have customer service that is not just the best, but legendary.
- Capital isn't scarce; vision is.
- We let folks know we're interested in them and that they're vital to us. cause they are.
- Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.
- Most everything I've done I've copied from somebody else. β¨ Sam Walton (2012). Sam Walton: Made In America, p.47, Bantam
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