Post-9/11, we saw an immediate uptick in the amount of people in our s…

Howard Schultz
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Post-9/11, we saw an immediate uptick in the amount of people in our stores, all over the country. People wanted that human connection. We are not going to fracture the Starbucks experience. ✨ Coffee talk: Katie Couric interviews Starbucks CEO Howard Schultz tonight. Interview with Katie Couric, latimesblogs.latimes.com. December 8, 2008.
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The companies that are lasting are those that are authentic. ✨ Howard Schultz, Dori Jones Yang (1997). Pour your heart into it: how Starbucks built a company one cup at a time
I could've just walked away but I never could have forgiven myself to allow Starbucks to drift into mediocrity or not be relevant. I just couldn't be a bystander. ✨ Starbucks legend delivers recovery … ▶
I think what we're lacking in society, not only in the U.S. but also around the world, is to find heroes once again and to celebrate these kind of people.
The growth of the company and the license that Starbucks has is to participate in other food and beverage opportunities. We have a global business... and in many parts of the world, tea is much, much … ▶
If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible. ✨ Howard Schultz, Dori Jones Yang (1997). Pour your heart into it: how Starbu … ▶

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