I think we are living in a time where the consumer has lots of choices…

Howard Schultz
165 citations
I think we are living in a time where the consumer has lots of choices, whether it's coffee, newspapers or whatever it is. And there is parity in the market place and as a result of that the consumer is beginning to make decisions, not just on what things cost and the convenience of it. ✨ Full of beans by Terry Macalister, www.theguardian.com. October 16, 2004.
Life Thought Time
20

More Author Quotes

Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable. ✨ Howard Schultz, Joanne Gordon ( … ▶
In anything we do, any endeavor, it's not what you do; it's why you do it
China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
When it comes to Starbucks, I take every threat very personally. ✨ Howard Schultz, Joanne Gordon (2012). Onward: How Starbucks Fought for Its Life without Losing Its Soul, p.14, Rodale
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers i … ▶

More Author Quotes

Most Cited Authors

The Best Quotes

Most Liked Authors

Curated Author Quotes