I think the currency of leadership is transparency. You've got to be t…

Howard Schultz
165 citations
I think the currency of leadership is transparency. You've got to be truthful. I don't think you should be vulnerable every day, but there are moments where you've got to share your soul and conscience with people and show them who you are, and not be afraid of it.
Humanity Thought Time
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In this ever-changing society, the most powerful and enduring brands are built from the heart. ✨ Howard Schultz, Dori Jones Yang (1997). Pour your heart into it: how Starbucks built a company one cup … ▶
Early on I realized that I had to hire people smarter and more qualified than I was in a number of different fields, and I had to let go of a lot of decision-making. I can't tell you how hard that is … ▶
At an early age, my mother gave me this feeling that anything is possible, and I believe that.
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When it comes to Starbucks, I take every threat very personally. ✨ Howard Schultz, Joanne Gordon (2012). Onward: How Starbucks Fought for Its Life without Losing Its Soul, p.14, Rodale

I think the currency of leadership is transparency. You've got to be truthful. I don't think you should be vulnerable every day, but there are moments where you've got to share your soul and conscience with people and show them who you are, and not be afraid of it.

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