Overnight the digital age had changed the course of history for our company. Everything that we thought was in our control no longer was. But within a year we had invested in social media and digital experts. Now Starbucks is the number one brand on Facebook. β¨ Interview with Colin Cameron, www.marketingsociety.com. March 2010.
More Author Quotes
- Early on I realized that I had to hire people smarter and more qualified than I was in a number of different fields, and I had to let go of a lot of decision-making. I can't tell you how hard that is β¦ βΆ
- To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader. β¨ Howard Schultz, Dori Jones Yang (1997). Pour you β¦ βΆ
- While we are a coffee company at heart, Starbucks provides much more than the best cup of coffeeβwe offer a community gathering place where people come together to connect and discover new things.
- The challenge of the retail business is the human condition.
- Don't settle! Embrace a dream--and keep dreaming. Don't be a bystander. Take it personally.
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