The characteristic of great innovators and great companies is they see a space that others do not. They don't just listen to what people tell them; they actually invent something new, something that you didn't know you needed, but the moment you see it, you say, 'I must have it.' ✨ What does a networked future look like?. The Yale Insights Interview, insights.som.yale.edu. May 15, 2013.

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