People who are optimistic see a failure as due to something that can be changed so that they can succeed next time around, while pessimists take the blame for the failure, ascribing it to some characteristic they are helpless to change. β¨ Daniel Goleman (2012). Emotional Intelligence: Why It Can Matter More Than IQ, p.147, Bantam
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- Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising productivity.
- Daydreaming incubates creative discovery. β¨ Daniel Goleman (2013). Focus: The Hidden Driver of Excellence, p.33, A&C Black
- There is a newly coined word in the English language for the moment when the person we're with whips out their BlackBerry or answers that cell phone, and all of a sudden we don't exist. The word is ' β¦ βΆ
- There is zero correlation between IQ and emotional empathy... They're controlled by different parts of the brain.
- Societies can be sunk by the weight of buried ugliness.
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