The chronic kicker, even the most violent critic, will frequently soft…

Dale Carnegie
327 citations
The chronic kicker, even the most violent critic, will frequently soften and be subdued in the presence of a patient, sympathetic listener— a listener who will be silent while the irate fault-finder dilates like a king cobra and spews the poison out of his system. ✨ Dale Carnegie (2010). How To Win Friends and Influence People, p.83, Simon and Schuster
Humanity
30

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