Every step of the way, I made a point to underpromise and overdeliver.…

Howard Schultz
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that's the only way to ensure security in any job. ✨ Howard Schultz, Dori Jones Yang (1997). Pour your heart into it: how Starbucks built a company one cup at a time
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not. ✨ Howard Schultz, Joanne Gordon (2012). Onward: How … ▶
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that's the only way to ensure security in any job. ✨ Howard Schultz, Dori Jones Yang (1997). Pour your heart into it: how Starbucks built a company one cup at a time

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