Focusing on the customer makes a company more resilient.

Jeff Bezos
148 citations
Focusing on the customer makes a company more resilient.
Love
33

More Author Quotes

I'm not saying that advertising is going away. But the balance is shifting. If today the successful recipe is to put 70 percent of your energy into shouting about your service and 30 percent into mak … ▶
Because, you know, resilience - if you think of it in terms of the Gold Rush, then you'd be pretty depressed right now because the last nugget of gold would be gone. But the good thing is, with innov … ▶
Failure comes part and parcel with invention. It’s not optional. ✨ The best business advice from Jeff Bezos by Eugene Kim, www.businessinsider.com. April 21, 2016.
I've not seen an effective manager or leader who can't spend some fraction of time down in the trenches... If they don't do that they get out of touch with reality, and their whole thought and manage … ▶
When you are eighty years old, and in a quiet moment of reflection narrating for only yourself the most personal version of your life story, the telling that will be most compact and meaningful will … ▶

Most Cited Authors

27

The Best Quotes

Most Liked Authors

27

Curated Author Quotes

82 Unforgettable 🦇 Batman Quotes