It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.
More Author Quotes
- Love your family, work super hard, live your passion. ✨ Gary Vaynerchuk (2009). Crush It!: Why NOW Is the Time to Cash In on Your Passion, p.2, Harper Collins
- I'm concerned a little bit with the culture of celebrating the fundraise. My dad taught me that when you borrow money it's the worst day of your life.
- You need to spend all of your time and energy on creating something that actually brings value to the people you're asking for money!
- I genuinely believe that any business can create a competitive advantage through giving outstanding customer care.
- The biggest gains come from associating with people u DONT agree with!
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