If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. β¨ Online Extra: Jeff Bezos on Word-of-Mouth Power. Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.
More Author Quotes
- It's not an experiment if you know it's going to work. β¨ Biography / Personal Quotes. www.imdb.com.
- I think one of the things people don't understand is we can build more shareholder value by lowering product prices than we can by trying to raise margins. It's a more patient approach, but we think β¦ βΆ
- I believe you have to be willing to be misunderstood if you're going to innovate.
- Percentage margins are not one of the things we are seeking to optimize. Itβs the absolute dollar free cash flow per share that you want to maximize, and if you can do that by lowering margins, we wo β¦ βΆ
- We are at the 1908 Hurley washing machine stage with the Internet.
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