Alain de Botton
240 citations

The true nature of bureaucracy may be nowhere more obvious to the observer than in a developing country, for only there will it still be made manifest by the full complement of documents, files, veneered desks and cabinets - which convey the strict and inverse relationship between productivity and paperwork. ✨ Alain de Botton (2009). The Pleasures and Sorrows of Work, p.40, Penguin UK

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