Empathy is a respectful understanding of what others are experiencing.…

Marshall B. Rosenberg
190 citations
Empathy is a respectful understanding of what others are experiencing. ✨ Nonviolent Communication: A Language of Life. Book by Marshall B. Rosenberg, www.huffingtonpost.com. 1999.
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Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.
We want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselve … ▶
Criticism, analysis, and insults are tragic expressions of unmet needs.
Interpretations, criticisms, diagnoses, and judgments of others are actually alienated expressions of our unmet needs. ✨ Marshall B. Rosenberg (2003). Life-enriching Education: Nonviolent Communicati … ▶
Once you have access to key people in an organization, if you go into a meeting with enemy images of those people - then you are not going to connect. ✨ Marshall B. Rosenberg (2004). The Heart of Soc … ▶

Empathy is a respectful understanding of what others are experiencing. ✨ Nonviolent Communication: A Language of Life. Book by Marshall B. Rosenberg, www.huffingtonpost.com. 1999.

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